About These Terms
These Terms & Conditions outline the policies and expectations that apply to students and families participating in classes, workshops, events and other services provided by Sharz Art.
For students under 18, these Terms & Conditions apply to the parent or legal guardian responsible for the student’s enrolment and attendance. For adult students, they apply to the individual attending.
By enrolling in, booking or attending a Sharz Art class, trial class, workshop or event, you acknowledge and agree to these Terms & Conditions.
Our aim is to keep our policies clear and fair while creating a safe, supportive and positive creative environment for everyone.
These Terms & Conditions apply across Sharz Art’s classes, workshops, events and programs. Where a particular program has additional requirements or conditions, these will be provided separately.
Class Enrolment & Attendance
Our weekly classes are booked by term, with students generally retaining their place from one term to the next. Enrolments roll over between Terms 2, 3 and 4, helping students maintain continuity in their learning. At the beginning of Term 1, families are asked to confirm their intention to continue for the new year.
Students must be enrolled and booked into a class before attending. This allows us to manage class numbers, available workspaces and appropriate staff-to-student ratios, while ensuring every student receives the support they need.
If your regular schedule changes, please contact us. Where possible, we are happy to accommodate a change of class or an occasional alternative session, subject to availability. Students may attend another session only where a suitable place is available and the change has been arranged with Sharz Art beforehand.
If a class is full, we maintain waiting lists and will also look at alternative class times or studio locations where appropriate.
Attendance
We understand that students will occasionally miss a class due to illness, school commitments, holidays or other circumstances. Missing an individual class does not affect a student’s ongoing enrolment or their place in the class.
If a student has not attended for three consecutive weeks and we have not heard from the family, we will send a reminder to check whether they still wish to continue. If we do not receive a response, the student’s ongoing enrolment will be removed from our booking system.
This does not prevent the student from returning in the future. Families are welcome to contact us and re-enrol at any time, subject to availability.
Free Trial Classes
New students are welcome to attend one free trial class before deciding whether Sharz Art is right for them.
Free trial classes:
- are available once per student
- must be booked in advance
- are subject to availability
- include the materials required for the trial session
Following the trial, families can decide whether they would like to enrol in ongoing classes.
Payment & Securing Your Place
Once a place has been booked, that place is reserved for the student. Our standard payment terms are 30 days from the date of invoice unless an alternative payment arrangement has been organised with Sharz Art.
We understand that families may prefer to spread payments, and payment arrangements such as weekly or fortnightly payments can be discussed with our team.
Cancellations, Absences & Makeup Classes
We understand that things happen and students sometimes need to miss a class. Our approach is designed to provide flexibility where possible while also recognising that your student’s place and our teaching resources have been reserved for them.
Weekly Classes
If your student is unable to attend a weekly class, please let us know as soon as possible.
Where we receive notice of an absence, we will generally offer a makeup class at a suitable available session. Makeup classes can usually be taken at either of our studios, although students will generally attend their usual studio.
Makeup classes must be used within 12 weeks of the missed class. Multiple missed classes may be made up through multiple makeup sessions, provided the relevant conditions are met.
Notice of 5 days or more
Where we receive five or more days’ notice of an absence, a makeup class will generally be offered.
If a family specifically requests a credit rather than a makeup class, we may provide a credit at our discretion. Our preference is to offer a makeup class wherever possible so that students can maintain continuity in their learning.
Credits may also be considered where notice is provided before the commencement of a term or where there are extenuating circumstances.
Approved Credits
Any approved credit will be applied to the current invoice if it remains unpaid, or held on the family’s account for use towards a future invoice or purchase if the current invoice has already been paid.
Approved credits remain valid for 12 months from the date they are issued. If a family discontinues their enrolment with Sharz Art, any unused credit is forfeited.
Same-day illness or unexpected absence
If your student becomes unwell or something unexpected occurs, please contact us before the class begins.
Where we are notified before the class, we will generally offer a makeup class.
No notice / failure to attend
If a student does not attend a class and we have not been notified, the class fee remains payable.
In some circumstances, and at our discretion, we may offer a makeup class, but a makeup class is not normally provided where there has been no communication before the class.
Using Makeup Classes
Makeup classes are subject to availability and cannot be guaranteed at a particular time or with a particular teacher.
A makeup class may be taken at either Sharz Art studio, subject to a suitable vacancy.
Makeup classes remain valid for 12 weeks from the date of the missed class and may be used across terms where they fall within this 12-week period.
School Holiday Workshops
School holiday workshops operate differently from weekly classes, please see information below regarding School Holiday and Special Event Bookings.
If you have to cancel or change something, please contact us as soon as possible. We will always try to work with families where circumstances allow.
Fees & Payments
Term Fees & Invoicing
Weekly classes are generally invoiced by term. Invoices are normally issued before the commencement of a term or, for new students, following their free trial and before their next scheduled lesson.
Our standard payment terms are 30 days from the date of invoice.
Once a student’s place has been booked, that place is generally secured while the account remains within the agreed payment arrangements and the student continues to attend regularly. Our attendance policy applies where a student is absent for three consecutive weeks without communication.
Payment Arrangements
We understand that families may prefer to spread their payments throughout the term. Weekly or fortnightly payment arrangements can be organised by contacting Sharz Art.
Payment arrangements need to be agreed with us in advance. No additional discount is provided for paying by cash or for paying fees in advance.
Payment Methods
Sharz Art currently accepts:
- Bank transfer
- PayID using enquiries@sharzartdesign.com
- EFTPOS and card payments
- PayPal
- Cash
- Creative Kids vouchers via QR code
Overdue Accounts
If an invoice becomes overdue, payment reminders will be sent regularly for the remainder of the term.
Where an account remains unpaid, Sharz Art may follow a staged follow-up process, including:
- Payment follow-up
- A soft letter of demand
- A formal letter of demand
- Continued follow-up until the outstanding balance is resolved
We encourage families experiencing difficulty with payment to contact us as soon as possible. Where circumstances allow, we will work with families to establish a suitable payment arrangement.
Late Payment Fees
Sharz Art may apply a late payment fee to accounts that remain outstanding after the end of the relevant term and have progressed to further payment follow-up.
Where a late payment fee is applied, the outstanding balance may increase by 10% for each subsequent payment reminder issued after the commencement of the late payment fee.
Any applicable late payment fee will be communicated to the account holder as part of the relevant payment reminder.
Sharz Art may, at its discretion, waive or reduce a late payment fee in individual circumstances.
Discounts
Sibling discounts may be available for families with more than one student enrolled at Sharz Art. Discount arrangements are determined by Sharz Art and may vary depending on the services being provided.
Materials & Equipment
Weekly Classes
Materials are not included in the cost of regular weekly classes. Students are expected to provide the materials required for their chosen program.
Sharz Art offers a range of starter and materials packs for students who would prefer to purchase their supplies through the studio. Students may also purchase individual materials where available.
If a student arrives without the materials needed for a particular lesson, studio materials may be available to borrow or purchase. The first occasion may be provided at no charge; subsequent use of studio materials is charged at the applicable studio borrowing rate.
The current studio materials borrowing fee is $2.50 per session.
Materials for Workshops & Special Programs
Materials required for school holiday workshops and specialty workshops are included in the advertised workshop price unless otherwise stated.
Student Materials & Belongings
Students may leave their materials at the studio between classes where this is suitable for their program. Students are responsible for their own materials and personal belongings while they are at the studio.
Please label personal materials where possible, particularly visual diaries, art folders and other items that may be similar to those belonging to other students.
Artwork Left at the Studio
We understand that students sometimes leave finished or unfinished artwork at the studio.
We will retain artwork left behind for approximately 12 months and will generally send a reminder email asking the family to collect it.
After this period, artwork that has not been collected may be disposed of or otherwise dealt with by Sharz Art.
Clothing & Protective Aprons
Art can be messy! Paint, charcoal, pastels and other art materials can stain clothing.
Students are encouraged to wear clothing suitable for creating art and that they don’t mind getting messy.
Aprons are available at the studio. Students should let their teacher know if they need an apron before beginning their activity.
Student Behaviour & Studio Environment
Our Studio Environment
We want Sharz Art to be a place where students can concentrate, learn and enjoy their creative time. Our studios are generally calm and focused, but we also understand that creativity can bring conversation, laughter and friendships. There is room for both.
Students are expected to respect the learning environment and allow others the opportunity to concentrate and enjoy their class. Teachers may gently redirect students if conversation or behaviour becomes distracting to others.
Respect for Others
All students, including adult students, are expected to treat teachers, staff and other students with respect.
Bullying, aggression, abusive or disrespectful language, deliberately disrupting another student’s learning, damaging another student’s artwork or deliberately damaging studio property are not acceptable.
Supporting Students
If a student is having difficulty following the expectations of the studio, our approach is to work with them rather than immediately resort to disciplinary action.
Depending on the circumstances, a teacher may:
- Gently redirect the student during the session.
- Speak with the student privately.
- Discuss the situation with the parent or carer.
- Work with the student and family to find a solution that supports the student’s continued participation.
Where ongoing difficulties are affecting the student’s ability to learn or the learning of others, we may explore alternatives such as a different class session with fewer students or, where appropriate, a more individualised session.
Our aim is always to find a way for the student to continue their artistic journey. We do not discourage students from attending simply because they are experiencing behavioural, social, emotional or other challenges.
Parents & Carers During Classes
Our studios are learning environments, and students generally benefit from having the opportunity to work independently with their teacher.
At Constitution Hill, space within the classroom is limited, so parents and carers are generally asked to leave during the class. A parent or carer may remain for a student’s first lesson where space allows, or where their presence provides important support for anxiety, separation difficulties or another individual need.
At Emu Plains, there is more space available for parents and carers who wish to remain. However, we generally encourage students to have the opportunity to work independently with their teacher.
Parents and carers are asked not to answer questions on behalf of their student where possible. This allows our teachers to get to know the student’s own thoughts, abilities and personality and to build a genuine connection with them.
Younger Students & Contact Details
For younger students, particularly children under five, parents or carers may be asked to remain nearby depending on the studio, available space and the individual circumstances of the child.
We may also recommend that a parent or carer remain close by where a student has additional support needs, anxiety or separation difficulties, or is having a particularly difficult day and may need additional comfort.
Parents and carers must ensure that Sharz Art has a current contact telephone number for them while their child is attending.
Developing Independence
We encourage students to develop independence, confidence and responsibility for their own learning and materials.
Our teachers are there to guide, demonstrate, encourage and support students, while also giving them the opportunity to discover what they can do for themselves.
Our Approach
Every student should feel respected, accepted, safe and comfortable and have the space to create, experiment, learn and enjoy without judgement.
Photography, Video & Social Media
Photography & Video
Photography and video are sometimes part of life at Sharz Art. We may photograph or record students, their artwork and activities taking place in our studios and at Sharz Art events for use in promoting and sharing the work of the studio.
For students under 18, photography and video consent is provided by the parent or legal guardian. Our enrolment and welcome process provides families with an opportunity to indicate their preference. Adult students provide their own consent.
Images or videos may be used across Sharz Art’s communication and promotional channels, including:
- Sharz Art website
- Google Business profiles
- newsletters
- advertising and promotional material
- printed promotional material
Participation in photography or video is entirely optional and is not connected to a student’s enrolment or ability to attend Sharz Art.
Student Artwork
We regularly photograph and share student artwork as a way of celebrating the creativity, progress and achievements of our students.
Permission to photograph and share artwork may be treated separately from permission to photograph the student.
Where artwork is shared publicly, we generally do not identify the student by their full name. Where a name appears on the artwork itself, we will make reasonable efforts to remove or obscure identifying information before publication.
Withdrawing Consent
Parents, guardians or adult students can withdraw photography and video consent at any time by contacting Sharz Art in writing.
When consent is withdrawn, Sharz Art will stop using new photographs or videos of the student for future promotional purposes and will make reasonable efforts to remove existing images from public-facing materials that we control.
We cannot guarantee the removal of material that has already been shared, reproduced or distributed by third parties, but we will make reasonable efforts to remove content from Sharz Art’s own channels.
Photography by Parents & Visitors
Parents, carers and visitors may sometimes wish to photograph their own child and their artwork.
Please be mindful of the privacy of other students when taking photographs or videos within the studio or at Sharz Art events. Photography should be limited to your own child and their work wherever possible, and should not interfere with another student’s learning, privacy or participation.
Health, Allergies, Illness & Safety
Health & Medical Information
To help us provide a safe and supportive environment, parents and guardians are asked to tell Sharz Art about any medical condition, allergy, medication, additional support need or other circumstance that may affect a student’s ability to participate safely or comfortably in classes.
For adult students, this information should be provided directly by the student.
Families are responsible for ensuring that the information provided to Sharz Art is accurate and up to date and for advising us of any changes.
Where information is relevant to a student’s safety or wellbeing, Sharz Art may record and securely store relevant details so that appropriate staff can respond to the student’s needs.
Allergies & Sensitivities
Please let us know about any allergies or sensitivities to food, art materials or other substances.
Our studios use a range of art materials, which may include paints, glues, pastels, charcoal, clay, plaster and other creative materials. While we take reasonable care in selecting and using materials appropriate for our students, families should advise us of any known allergies or sensitivities before participation.
Where a student has a serious allergy or medical condition requiring an emergency medication or action plan, parents and guardians should provide current instructions and ensure that any required medication is available and accessible.
Medication & Medical Emergencies
Students will generally be encouraged to administer their own medication where they are able to do so.
Where a student is unable to administer necessary medication themselves, Sharz Art may assist in accordance with information and instructions provided by the parent or guardian and any relevant medical or action plan.
If a student experiences a significant medical emergency, we will contact the parent or guardian and, where urgent medical assistance is required, call 000 and request an ambulance.
Illness
Please do not send a student to class if they are clearly unwell or have an illness that may be contagious.
This includes, but is not limited to, fever, vomiting or diarrhoea, significant cold or flu symptoms, conjunctivitis, COVID-19 or other contagious illnesses.
We ask families to use common sense and consider the wellbeing of the student and the wider studio community.
If a student becomes unwell during a class, we will contact their parent or guardian and ask them to collect the student. While waiting to be collected, we will help the student pack up and, where possible, keep them separated from other students.
First Aid & Accidents
Sharz Art maintains first aid supplies at each studio.
For minor injuries or accidents, appropriate first aid will be provided.
Where a more serious injury or emergency occurs, our response will include providing first aid, contacting the parent or guardian and contacting emergency services where required.
Safety in the Studio
Students are expected to follow reasonable instructions from Sharz Art teachers and staff relating to:
- the safe use of art materials and equipment
- movement around the studio
- keeping the workspace safe and tidy
- appropriate use of studio facilities
- emergency procedures.
If a student repeatedly disregards safety instructions, we will first speak with the student and, where appropriate, discuss the matter with their parent or guardian. We will work with the student and family to find a practical solution that allows them to continue participating safely.
Supporting Individual Needs
We encourage families to let us know about any individual needs, anxiety, separation difficulties, additional support requirements or other circumstances that may affect how a student participates in the studio.
Knowing this information allows our teachers to better understand the student and consider how we can support them.
Our aim is not to exclude students because they have additional needs. Where adjustments or additional support are required, we will work with the student and family to find an approach that is safe, practical and supportive.
School Holiday Workshops & Special Events
Bookings
Places in school holiday workshops, special workshops and events are secured once the booking has been made.
Workshops may have suggested age ranges or other participation requirements. While we aim to make our programs as inclusive as possible, Sharz Art reserves the right to discuss a booking with a parent or guardian before confirming it where we believe a particular program may not be suitable for the student’s needs.
Our aim is always to find a way for students to participate wherever reasonably possible.
Changes to Bookings
If a family needs to change a booking to another day or workshop, please contact Sharz Art as soon as possible.
We will do our best to accommodate changes where there is availability.
Cancellations & Non-Attendance
If a student is unable to attend a booked workshop or event, families should contact Sharz Art as soon as possible.
Where another suitable session is available during the same school holiday program, we may be able to transfer the booking.
School holiday workshops do not have makeup classes outside the scheduled holiday program.
Where a student does not attend and no alternative arrangement has been made with Sharz Art, the workshop fee is forfeited.
We will always consider individual circumstances and work with families where we reasonably can.
Changes or Cancellation by Sharz Art
Sharz Art may need to change or cancel a workshop or event due to circumstances such as insufficient enrolments, teacher illness, studio availability or other unforeseen circumstances.
Where a workshop is cancelled, we will work towards providing an alternative session, credit or refund, depending on the circumstances and what is reasonably available.
Where a workshop is cancelled because enrolment numbers are too low, we generally aim to provide families with approximately 24 hours’ notice and offer available alternatives.
Workshop Activities
We carefully plan our workshop activities, but the advertised activity may occasionally need to change.
Activities may be modified or substituted where necessary because of student ages or abilities, allergies, material availability, safety considerations or other circumstances.
Where a planned activity needs to change, we will provide a suitable alternative creative activity.
Drop-Off & Collection
Children attending holiday workshops and other programs are to be dropped off and collected by a parent, guardian or authorised person.
Students are not permitted to leave the studio independently unless prior arrangements have been made with Sharz Art and the student is considered appropriate to do so.
Parents and guardians must advise us if someone other than the usual authorised person will be collecting their child.
If a parent or authorised collector is delayed, please contact Sharz Art as soon as possible. If we have not heard from them, we will contact them when they have not arrived within a reasonable period after the scheduled collection time.
Food & Drinks
For full-day school holiday workshops, students should bring their own food and drinks. Food is not provided by Sharz Art unless specifically stated for a particular program.
Due to the possibility of food allergies, students are generally discouraged from sharing food with other students.
Special Workshops, Events & Parties
These general Terms & Conditions also apply to special workshops, Paint & Chat sessions, birthday parties and other one-off creative events unless specific terms have been provided for that particular booking.
Where an event has additional requirements, these will be communicated at the time of booking.
Refunds, Credits & Consumer Guarantees
Weekly Class Enrolments
We understand that circumstances can change and that a student may decide that they no longer wish to continue with their classes.
If a student discontinues their weekly classes during a term, we will consider the circumstances and work with the family to determine the most appropriate outcome.
Our first preference is generally to provide a credit that can be used towards future Sharz Art services or materials. Where a credit is not suitable, a refund may be considered.
Where an invoice has not yet been paid, families will generally only be charged for classes that have already been attended.
Where an invoice has been paid in advance, any unused portion may be provided as a credit or, where appropriate, refunded.
Credits
Approved credits may be used towards Sharz Art classes, workshops, holiday programs or materials.
Credits can be applied to a current unpaid invoice or, where the current invoice has already been paid, held on the student’s account and applied to a future invoice or purchase.
Credits remain valid for 12 months from the date they are issued.
If a family discontinues their relationship with Sharz Art, any unused credit will be forfeited.
When Sharz Art Cannot Provide the Service
If Sharz Art is unable to provide a service that has been paid for, we will work with the family to provide an appropriate solution. Depending on the circumstances, this may include an alternative session, credit or refund.
Nothing in these Terms & Conditions limits any rights a consumer may have where Sharz Art is unable to provide a service or where a service does not meet the requirements of the Australian Consumer Law.
School Holiday Workshops
For school holiday workshops, families who cancel with at least 24 hours’ notice may request a full refund.
Where less than 24 hours’ notice is provided, a refund will generally not be available. Where possible, we may instead offer an alternative session during the same holiday program.
Where a student does not attend and no notice is provided, the workshop fee is forfeited.
We will consider individual circumstances and may use our discretion to provide an alternative arrangement where appropriate.
Birthday Parties & Special Events
Birthday parties and some special events require a deposit to secure the booking.
Deposits are generally non-refundable.
Where a booking has been paid in full and is cancelled with less than one week’s notice, the amount refunded will generally be the total payment less $50.
Individual circumstances may be considered at our discretion.
How Refunds Are Paid
Where a refund is approved, it will generally be returned using an appropriate payment method. Where possible, PayPal payments will be refunded through PayPal, while other payments may be refunded by direct deposit to a nominated bank account.
Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
For major failures with the service, you are entitled:
- to cancel your service contract with us; and
- to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to be compensated for any other reasonably foreseeable loss or damage.
If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your service contract and obtain a refund for the unused portion.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies available to consumers under the Australian Consumer Law.
If Something Goes Wrong
If a student or family has a concern about a service provided by Sharz Art, we encourage them to contact us as soon as possible.
Our first approach is always to listen, understand what has happened and work with the family to find a fair and practical solution.
Changes to Classes, Teachers & Studio Operations
Teacher Changes
We do our best to maintain consistency in teaching staff. If a regular teacher is unavailable, Sharz Art will generally arrange for another member of our teaching team to cover the class.
Teacher changes may occasionally occur due to illness, leave or other circumstances. Where a change is expected to continue for part or all of a term, families will be advised.
Changes to Class Times
Occasionally, circumstances may require a class time to change. This is unusual, but if a change is necessary, we will contact affected families and work with them to find a suitable alternative wherever possible.
Classes will not ordinarily be transferred between our two studio locations because of the travel distance between them.
Studio Closures & Cancelled Classes
If Sharz Art needs to cancel a class because of teacher illness, unexpected studio closure, unsafe conditions or another circumstance, we will work with affected families to provide the most appropriate alternative.
Depending on the circumstances, this may include:
- An alternative class
- A makeup class
- An online class, where the student agrees
- A credit
Our aim is to minimise disruption to students and maintain continuity in their learning.
Where a teacher is unavailable, we will generally make every effort to arrange a replacement teacher rather than cancel the class.
Studio Calendar & Public Holidays
Classes operate according to the Sharz Art studio calendar. Classes may not operate on public holidays, studio closure dates or other dates identified in our published term and holiday calendar.
Online Alternatives
Where circumstances prevent an in-person class from operating, Sharz Art may offer an online alternative where appropriate and where the student is comfortable participating online.
Circumstances Outside Our Control
Occasionally, circumstances outside Sharz Art’s reasonable control may make it impractical or unsafe to operate a class, workshop or event as planned.
In these circumstances, we may need to modify, postpone or cancel a session. We will communicate with affected families and work towards an appropriate alternative wherever reasonably possible.
Significant Changes
If a significant change means that Sharz Art can no longer reasonably provide a service as originally agreed, we will work with the family to determine an appropriate alternative, credit or refund where applicable.
Termination of Enrolment
Ending an Enrolment
Families may discontinue a student’s weekly enrolment at any time. There is no formal notice period required.
Where an enrolment ends during a term, the applicable arrangements for outstanding fees, credits or refunds are outlined in Section 10 — Refunds, Credits & Consumer Guarantees.
Sharz Art Ending an Enrolment
In some circumstances, Sharz Art may need to suspend or end a student’s enrolment. This would generally only occur as a last resort and may include circumstances such as:
- ongoing behaviour that cannot be reasonably resolved
- ongoing or serious safety concerns
- repeated failure to follow important studio requirements
- persistent non-payment of fees
- other circumstances where continuing the enrolment is no longer reasonably practical.
Where possible, we will speak with the student and, where appropriate, their parent or guardian before making this decision. We will explain the circumstances and, wherever reasonably possible, work with the student and family to find a suitable solution.
Where Sharz Art ends an enrolment for reasons that are not the family’s responsibility, any applicable credit or refund will be considered in accordance with Section 10.
Our Approach
Our preference is always to work with students and families to find a solution wherever possible.
Ending an enrolment is considered a last resort.
Privacy & Personal Information
Information We Collect
Sharz Art collects information needed to manage our classes, communicate with families and provide our services. This may include:
- student name
- parent or guardian name
- contact details
- enrolment and attendance information
- invoicing and payment information
- information relevant to supporting a student’s participation
- photographs or video where appropriate consent has been provided.
How We Use Information
Information collected by Sharz Art may be used to:
- manage enrolments and bookings
- communicate with students and families
- issue and manage invoices and payments
- maintain attendance and student records
- provide appropriate support to students
- meet our legal and accounting obligations
- provide newsletters and studio information
- promote Sharz Art where appropriate consent has been provided.
Sharz Art does not sell or provide personal information to third parties for their own marketing purposes.
Information & Service Providers
Sharz Art uses trusted business systems and service providers to help us operate our studio, including systems for bookings, accounting, payments, email, document management, newsletters, website management and other administrative functions.
Information may be stored or processed through these services as necessary to provide our services and manage our business.
Access & Correction
Families may request access to, or correction of, personal information held by Sharz Art by contacting us in writing, preferably by email.
We will take reasonable steps to ensure information we hold is accurate and current.
Parents and guardians are responsible for advising us when their contact or other relevant information changes.
Information About Children
For students under 18, personal information is generally provided by a parent or legal guardian. Sharz Art takes reasonable care in handling information relating to children and uses it only for appropriate business, educational, communication and promotional purposes consistent with these Terms & Conditions and any relevant consent provided.
Retention of Information
Sharz Art generally retains student and family information for as long as reasonably necessary to provide our services, manage our business and meet legal and accounting obligations. Some information may be retained for longer where required by law or where reasonably necessary for legitimate business purposes.
Privacy Concerns
If you have a question or concern about how your personal information has been collected, used or handled, please contact Sharz Art in writing so that we can discuss the matter and work towards resolving it.
Website Content & Intellectual Property
Sharz Art Content
Unless otherwise stated, the content published on the Sharz Art website and in Sharz Art resources is owned by or licensed to Sharz Art.
This includes, but is not limited to:
- written content
- photographs
- graphics and designs
- logos and branding
- artwork created specifically for Sharz Art
- downloadable resources
- teaching materials and resources
- programs and program content
- original frameworks and approaches, including The Sharz Way.
This material must not be copied, reproduced, distributed, adapted, republished or used commercially without prior written permission from Sharz Art.
Some resources used by Sharz Art may incorporate material from other copyright owners and are used in accordance with the permissions, licences or copyright provisions that apply to that material. Sharz Art does not grant permission for third parties to reproduce or redistribute such material.
Student Artwork
Students retain ownership of artwork they create while participating in Sharz Art programs.
Participation in Sharz Art does not transfer ownership of a student’s artwork to Sharz Art or to any member of the Sharz Art teaching team.
Where permission has been provided under our Photography, Video & Social Media terms, Sharz Art may photograph and share student artwork for appropriate promotional and educational purposes. Photographing or sharing artwork does not transfer ownership of that artwork to Sharz Art.
Resources Provided to Students
Resources specifically provided or published by Sharz Art for students may be downloaded, printed and used by the student for their own personal or educational purposes.
They must not be reproduced, resold, redistributed, published online or used commercially without permission from Sharz Art.
Linking to the Sharz Art Website
We are happy for other websites and organisations to link to the Sharz Art website, provided the link does not suggest that Sharz Art endorses, sponsors or is affiliated with the organisation without our permission.
Please contact Sharz Art before establishing a promotional or commercial link that uses our name, branding or content.
Copyright
Copyright in Sharz Art’s original website content, teaching resources, programs, written materials, graphics, branding and original frameworks remains with Sharz Art unless otherwise stated.
Unauthorised use, reproduction or distribution of this material is not permitted.
General Terms & Contact Information
Questions About These Terms
If you have any questions about these Terms & Conditions, or would like clarification about how they apply to your circumstances, please contact Sharz Art.
We encourage families to contact us before making a decision if they are unsure about any part of our policies. We are always happy to discuss individual circumstances where appropriate.
Changes to These Terms & Conditions
Sharz Art may update these Terms & Conditions from time to time to reflect changes to our services, programs, studio operations or legal requirements.
Where significant changes affect existing enrolments or arrangements, we will take reasonable steps to communicate those changes to affected families.
The current version of these Terms & Conditions will be published on the Sharz Art website.
Specific Program Terms
These Terms & Conditions apply generally to Sharz Art services and programs.
Certain programs, workshops, events or services may have additional terms or specific booking conditions. Where specific terms are provided for a particular service, those terms will apply in addition to these general Terms & Conditions.
Products sold through the Sharz Art online shop may be subject to additional terms and conditions that apply specifically to those purchases.
Severability
If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Contact
For questions, concerns, changes to personal information, cancellations or other matters relating to these Terms & Conditions, please contact:
Sharz Art
Email: enquiries@sharzartdesign.com